We are getting lots of great feedback on our FanSnap Maps.  It’s a good thing we got all that patent application paperwork submitted!  Many fans seem to think we are on to something here.  The biggest request we are getting is how quickly can we roll them out?  Fans are clearly excited to see a ticket site with more than just a list of tickets and a bad map.

We launched with about 20 dynamic maps and, as we planned, have been making improvements based on all the great suggestions we are getting.  Better row labels?  You got it.  We will continue to add maps as fast as we can, based on fan requests and the event season.  Our goal is absolutely to build dynamic maps for every venue that you care about.  We also have more new features coming!

You have told us your favorite feature of FanSnap Maps is the heat mapping, which makes ticket values so obvious.  The lighter color markers reflect the lower prices and the darker color markers reflect the higher prices.  The delight of zooming in, spotting and buying the low-priced ticket offer surrounded by more expensive tickets seems to be many a fan’s new delight.

Many ticket sellers also are happy with the FanSnap Maps as they are a great tool for helping them set their asking prices.  You know, ticket sellers are a bit like house sellers.  Some really don’t want to sell that bad, so they ask a really high price (the web site Zillow calls this the “make me move” price) - these are the high prices you often see noted in news articles.  No one ever really pays these amounts.

On the other hand, you have motivated sellers who drop their price because they really want to sell.  Often when they do this on other sites, nothing happens. No one notices, amongst all the listings.  On FanSnap, that great value shows up immediately as a light colored marker for all potential buyers to see.  That’s why you should check back with us often for the events on your radar.

Check out the FanSnap Maps for Phillies tickets for the World Series this weekend - what a wide variety of providers and prices!   The news may be no fun these days, but whether you are looking for AC/DC tickets or Celine Dion tickets, it is always a great time to be a fan!

Mike

It has only been two weeks since we opened FanSnap up to all fans. We could not possibly be happier with the early response to our beta. You have given us great feedback and numerous thoughtful suggestions on features, on how to better present events and ticket details, and on our dynamic FanSnap Maps. On average, each of our early guests has also shared FanSnap with five of their friends and colleagues as well.  Thank you!

Maximizing the quality of our results is our top priority. We are working closely with our launch providers to identify and solve any issues that would keep us from being the most accurate source of detailed ticket results on the web. Another major priority is to add results from even more great ticket providers. The good news is that we are already working with a dozen more providers to integrate their detailed ticket results as soon as possible. We also have more and better dynamic maps on the way.

It is a great time to be a fan. We are in the peak time of the year for live events as fans come to FanSnap to look for MLB playoff tickets, NFL tickets, NCAA tickets, concert tickets, and (with the beginning of their seasons) NBA tickets and NHL tickets. Many on our team had the pleasure of seeing the deciding Red Sox-Angels game at Fenway Monday evening. I will remember the experience for the rest of my life!

The FanSnap team is hard at work.  We will be releasing improved versions of FanSnap very often, driven by your suggestions. We are all fans here, but we don’t corner the market on all the great ideas. Thank you so much for taking the time to help the cause.

Mike