FanSnap, are these the same tickets or what?
Guided by your suggestions, the FanSnap team has been hard at work relentlessly refining your ticket search engine. One of our most useful improvements is our industry-first “comparable tickets” feature.
When the event, section, and row (and even seller “notes”) information for various ticket listings match, FanSnap now displays the ticket details only once, with quick links to each provider and their price, rather than repeating the entire entry for each listing. No more endlessly scrutinizing listings to see if they appear to be similar! You can now easily see “comparable tickets” at-a-glance.
Are these “comparable” listings actually the exact same ticket set being offered by one seller on different ticket sites (which happens sometimes), or are they just different ticket offers in the same row? That is often not possible for us to know, since the ticket sellers, for a variety of reasons, rarely include the seat data in their listings. What we do know is that these listings are literally in the same row.
Fans have let us know that they value choice. By presenting your ticket search results in this way, once you choose which ticket location you want, you can then easily decide which provider to buy from based on the factors that are important to you personally - known brands, prior experience or existing account already set up, price, local provider, or perhaps other services such as local pick-up. It’s your choice!
How do we do it? If you don’t care and are just glad it works, great. Have fun finding tickets to that next great event! If you do care, read on…
FanSnap partners with many of the best ticket providers in the U.S. (we are now up to 56!) to receive the latest ticket-level data feeds, which we compile in our FanSnap TicketData system. As you may know from visiting different ticket sites, each provider may use slightly different names for events, venues, and sometimes even teams, artists, or shows. It’s part of what makes surfing for tickets across multiple ticketing sites such a pain.
So, for you, the fans, we “scrub” all this ticket data from our partners to make it fast and easy for you to compare the results you see. It is a challenge and definitely a work-in-progress. If you see any listings that do not look right, let us know by clicking on the feedback link on any page, and we will get right on it. (If you have other ideas for improvements, please keep them coming as well!)
That’s the secret. Don’t tell anyone. Except other fans, of course.
Mike
Tags: FanSnap News, search, tickets